Shipping policy

Shipping Policy

At Take Your Mushies, we are committed to providing you with a seamless and reliable shopping experience. Below is everything you need to know about our shipping process:

Processing Times

  • Order Processing: All orders are processed within 1-2 business days (Monday–Friday, excluding holidays).

  • Order Confirmation: You’ll receive a confirmation email once your order has been successfully placed.

  • Delays: If there is a delay in processing your order due to unforeseen circumstances, we will notify you promptly.

Shipping Rates & Delivery Times

We offer the following shipping options to ensure your order arrives as quickly and affordably as possible:

  • Standard Shipping (3-7 Business Days): Flat rate of $4.50, plus an additional $2 for each additional item or FREE for orders over $100. 

Note: Delivery times may vary depending on your location and chosen shipping method.

International Shipping

  • Availability: We ship to select countries worldwide.

  • Rates: Shipping rates and delivery times for international orders are calculated at checkout based on the destination.

  • Customs & Duties: Customers are responsible for any customs fees, import duties, or taxes required by their country. These charges are not included in our shipping fees.

Order Tracking

  • Once your order ships, you’ll receive an email with a tracking number and link to monitor its progress.

  • Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation.

Shipping Restrictions

  • We cannot ship to P.O. boxes or APO/FPO addresses at this time.

  • Orders are subject to verification for security purposes, which may delay shipping.

  • Certain products may have shipping restrictions due to local regulations. We will notify you if an item in your order cannot be shipped to your address.

Lost or Damaged Shipments

  • Lost Packages: If your package does not arrive within the estimated delivery timeframe, please contact us at support@takeyourmushies.com for assistance.

  • Damaged Items: If your package arrives damaged, please email us with photos of the damage and your order details within 7 days of delivery. We’ll work to resolve the issue quickly.

Returns & Refunds

For information on returns, exchanges, or refunds, please visit our Return Policy.

If you have any additional questions about our shipping policy, feel free to reach out to our support team at support@takeyourmushies.com.